FAQs

  • How can I get technical support with my FTX remote starter?

    We can help with many of your questions about FTX remote starters on our Compustar Support Website.

    If you would like to get in touch with a Firstech customer services representative, you can submit an online support request here: Send Us a Ticket. Our support agents will respond to your request within 1-2 business days (or sooner!).

  • What is FTX?

    FTX stands for "Firstech Expediter", and refers to Firstech's lineup of OEM-grade remote starters designed for car dealerships and expeditors.

  • How can I become an FTX reseller/dealer?

    FTX is sold exclusively by Firstech and through select Firstech distributors. To inquire about becoming a FTX dealer or reseller, please complete this form.

  • Where should I buy my remote starter?

    Your local vehicle dealership is a great place to purchase and install your new remote start system. FTX authorized dealerships have trained technicians that can ensure the proper, and safe installation of your remote start system.

  • Will my remote starter void my factory warranty?

    Absolutely not! We use only the highest quality approved parts to guarantee that your factory warranty will not be impacted by adding a remote start.

    Still not feeling sure? Or are you hearing something different from your dealership? Know the facts.

  • Does my FTX remote starter come with a warranty?

    Yes! Your FTX remote start system comes with a 3-Year, 36,000 Mile Remote Warranty, which covers both of your remote transmitters.